SMB Data & Operations
Knovik builds the small internal tools that actually run small and mid-sized businesses: offline-first field apps that sync to the spreadsheets you already trust, AI that answers questions about your own data without sending it anywhere, and agentic automation for the repetitive work in between.
Why This Industry
Most SMBs don't need an ERP — they need the manual steps removed from a process that already works. That usually means meeting the business where it is: the Badu Deal call logger writes every hotline entry to an on-device database first, then syncs to the Google Sheet the team already trusted, rather than forcing a new system on them. Letalk applies the same philosophy to analysis — ask questions of the spreadsheets and databases you already have, in plain language, with nothing leaving your environment. And agentic automation handles the multi-step, repetitive work in between, with humans keeping the decisions.
What We Build
For smb data & operations teams
Field Data Capture Tools
Offline-first mobile apps for teams that work where connectivity is unreliable — every entry stored locally first, synced in the background with automatic retry, so a dead connection never means lost data.
Private Data Analysis
Ask questions of your own spreadsheets, databases, and documents in plain language and get explained answers back — the edge LLM approach behind Letalk, running on your own hardware rather than a cloud AI service.
Agentic Workflow Automation
Multi-step automations that handle the repetitive middle of operations — data entry, syncing, monitoring, first-pass drafting — while decisions stay with people. AI assists the decision; it doesn't make it.
Who Leads This
The expertise behind this work
Madusanka Premaratne
Founder & CEO
Author of the EICON 2026 paper on agentic systems; leads Knovik's edge AI and automation practice, including EdgeTal.
View ProfileDinithi De Silva
Partner, Mobile Engineering
10+ years in mobile engineering and an Apache Software Foundation committer; leads Flutter and AI-integrated mobile builds at Knovik.
View ProfileRelated Services
The services behind this work
Frequently Asked Questions
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